This notice explains how Bargold Liquidators LLC (“Bargold”, “we”), 33 SW 2nd Ave, Suite 100, Miami, FL 33130, USA, handles personal information collected through bargold.gold, its assistant and live chat, the contact form and our buyer applications. Questions: info@bargold.gold.
This site is for adults. It isn’t directed to children, and we don’t knowingly collect information from anyone under 18.
What we collect
| Source | What | Why |
|---|---|---|
| Visiting the site | IP address, browser, page requested, time, kept in our host’s server and security logs; a scrambled code made from your IP address, kept for up to an hour | To deliver the site, keep it secure and stop abuse |
| The automated assistant | The question you type | To answer it. Questions are answered on our server and aren’t stored |
| “Talk to a person” | Your messages, the last few assistant messages before you asked, the page you were on, your language, and the name and email you choose to give | To pass your question to our team and show you their replies |
| Contact form | Your name (optional), email, the kind of buyer you are and your message | To answer you |
| Applications and checks | Identity details and documents, address, nationality, occupation, source of funds, politically exposed person status, and for businesses their owners and signatories | To verify buyers and meet US anti-money-laundering and sanctions law, and to run the sale |
| Purchases | Quotes, invoices, payment and delivery records | To complete and record the sale, and as tax and other laws require |
Please don’t type identity numbers, bank details, card numbers or passwords into the chat or the contact form. Our server tries to remove text that looks like a card, ID or account number before a message is stored or sent, but it can’t catch everything.
Who receives it
We don’t sell personal information or share it for advertising. We share it only with:
- Service providers that run parts of the site and our email for us: Vercel Inc. (hosting, USA); Upstash, Inc. (chat storage, USA); Resend (Plus Five Five, Inc.) (chat and form email delivery and receiving chat replies, USA); Microsoft (our email, with Proofpoint filtering).
- Identity-verification, sanctions-screening and document-upload services we use to check applications. We name the service when we send you an upload link.
- Banks, carriers and laboratories where a sale needs them, and the supplying mining company and customs authorities where export documents must name the buyer.
- Authorities, when the law requires it, including US anti-money-laundering and sanctions authorities.
- A buyer of our business, if that ever happens, under this notice.
Where it’s stored
In the United States. If you write to us from another country, your information is transferred to and handled in the United States.
How long we keep it
| Information | How long |
|---|---|
| “Talk to a person” conversations on the site | Deleted automatically 90 days after the last message; copies emailed to our team are kept as emails, up to 2 years |
| Emails and contact-form messages that don’t lead to an application | Up to 2 years |
| Applications, identity and check records, and sale records | 5 years after our relationship ends, to meet our record-keeping duties; sanctions-related records 10 years |
| Server and security logs | As long as our hosting provider keeps them under its policy |
Cookies and tracking
We don’t set cookies and don’t use analytics, advertising or social media trackers. Our fonts are served from our own site. While you use the chat, your browser keeps a conversation key in its session storage, which is cleared when you close the tab; if you dismiss the language suggestion, your browser remembers that choice in its local storage. We don’t respond differently to Do Not Track or Global Privacy Control signals because we don’t track you across sites or sell your information.
Security
Connections to this site are encrypted. Access to applications and chat records is limited to the people who need it. If a breach affects your personal information, we’ll tell you as the law requires.
Your choices and rights
You can ask us to tell you what we hold about you, correct it, or delete it. Email info@bargold.gold; we’ll answer within 30 days and may need to confirm who you are. We can’t delete records the law requires us to keep, and we’ll tell you if that applies. Depending on where you live you may have further rights, including the right to complain to your data protection authority. We handle application and sale information to perform the sale and meet our legal duties, and chat information because you agreed to it.
If you asked for chat replies by email, reply with the word STOP to any of them to stop them.
Changes
We’ll post any change here with a new date. If a change is significant, we’ll say so on the site.